OneStep GPS guide

Disconnect OneStep GPS

Remove the OneStep GPS connection from your TuroReports account. You can connect again at any time.

1
Open the OneStep page
Go to www.turoreports.com/rental-hub/settings (opens in a new tab) and sign in if asked, then click OneStep on the Connections tab. The account owner must do these steps: only they can disconnect OneStep GPS.
2
Click Disconnect
It's the red-outlined button at the top right of the OneStep page.
3
Confirm
TuroReports asks “Disconnect OneStep?”. Click Yes, disconnect. The badge changes to Not connected.
Disconnect OneStep?
We'll remove TuroReports' access from your OneStep account and stop reading your devices. Existing toll data is kept.
Yes, disconnectCancel
The confirmation that appears after you click Disconnect.
4
Remove TuroReports inside OneStep
In your OneStep account, remove the TuroReports integration you saved during setup. This undoes step 2 of setup.

What happens next

Stays in TuroReports

Your cars stay in your fleet. Past trips and toll reports stay as they are.

Goes away until you reconnect

The device list and the Sync vehicles button on the OneStep page.

Your OneStep service isn't affected

Disconnecting doesn't change your OneStep account, devices or app. To cancel OneStep service itself, contact OneStep GPS.

Connect again. Follow both steps in Connect OneStep GPS. Your devices link back to the same cars in your fleet.
Use a different OneStep account. Disconnect, then sign out of OneStep at track.onestepgps.com in the same browser. Connect again and sign in with the other account. A TuroReports account connects one OneStep account at a time, so the new one replaces the old one and its devices.