Last Updated: April 2, 2026
TuroReports.com ("we," "us," or "our") operates the website TuroReports.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, retention, and disclosure of Personal Information and User Data when you use our Service.
Independence Disclaimer: TuroReports.com is an independent service and maintains no formal business relationship, partnership, or affiliation with Turo Inc.
While using our Service, we may ask you to provide us with certain personally identifiable information or upload data files. The types of data we collect include:
2.1 Account Information: When you create an account, we collect your email address, company name, and a hashed version of your password. We never store passwords in plain text.
2.2 Uploaded Data Files: We collect, process, and store the CSV and Excel files you upload, which may contain transaction history, vehicle information, guest names, and financial figures.
2.3 Payment Information: Payment processing is handled entirely by Stripe, Inc., a PCI DSS Level 1 certified payment processor. We store only your Stripe customer ID and subscription status. We do not store, process, or have access to your full credit card number, CVV, or billing address on our servers.
2.4 Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"), including IP addresses, browser types, device identifiers, pages visited, and time spent on pages.
2.5 Email Interaction Data: When we send you transactional emails (such as report delivery or account notifications), we may track whether the email was opened. This data is used solely to improve email deliverability and service reliability.
2.6 Cookies: We use cookies and similar tracking technologies to track activity on our Service and maintain session information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
TuroReports.com retains your uploaded data and generated reports on our secure servers for internal business purposes. We retain this data for the following specific purposes:
By using the Service, you provide your explicit consent to this retention. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
Your data is stored on secure, industry-standard cloud infrastructure. Our Service utilizes the following third-party infrastructure providers:
All data in transit is encrypted using TLS/SSL. All third-party providers maintain their own security certifications and compliance standards.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
We may disclose your Personal Data in the good faith belief that such action is necessary to:
We do not sell, rent, or trade your Personal Data to third parties for marketing purposes. We do not share your uploaded financial data with any third party except as described in this Privacy Policy.
The security of your data is important to us. We implement the following security measures:
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8.1 Access and Portability: You may access your data at any time through the Service. Reports can be downloaded in PDF, Excel, and CSV formats.
8.2 Account Deletion: You may request deletion of your account and all associated data by contacting us at contact@turoreports.com. Upon receiving a verified deletion request, we will delete your personal data within thirty (30) days, except where retention is required by law or for legitimate business purposes as described in Section 3.
8.3 Data Correction: You may update your account information at any time through the Settings page in your account.
We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us so that we can take necessary actions.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide notice via email to the address associated with your account. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us at contact@turoreports.com
See also our Terms of Service