Bouncie guide

Disconnect Bouncie

Remove the Bouncie connection from your TuroReports account. You can connect again at any time, which is also how you add cars.

Disconnect Bouncie

  1. 1

    Open the Bouncie page

    Go to www.turoreports.com/rental-hub/settings (opens in a new tab) and sign in if asked, then click Bouncie on the Connections tab. The account owner must do these steps: only they can disconnect Bouncie.
  2. 2

    Click Disconnect

    It's the red-outlined button at the top right of the Bouncie page.
  3. 3

    Confirm

    TuroReports asks “Disconnect Bouncie?”. Click Yes, disconnect. The badge changes to Not connected.

    Disconnect Bouncie?

    GPS toll lookups will stop working for future trips. Existing toll data is preserved.

    Yes, disconnectCancel
    The confirmation that appears after you click Disconnect.

What happens next

Stays in TuroReports

Your cars stay in your fleet. Past trips and toll reports stay as they are.

Goes away until you reconnect

The Connected vehicles list and the Sync vehicles button on the Bouncie page.

Your Bouncie service isn't affected

Disconnecting doesn't change your Bouncie account, devices or app. To cancel Bouncie service itself, contact Bouncie.

Reconnect, add cars or switch accounts

  • Add a car you added to Bouncie later. Bouncie only shares the cars ticked when you connected. Disconnect, then click Connect Bouncie again. On Bouncie's screen, tick every car you want tracked, including the new one. Back in TuroReports, click Sync vehicles. Your other cars stay linked.
  • Connect again. Follow the steps in Connect Bouncie. Your cars link back to the same cars in your fleet when you sync.
  • Use a different Bouncie account. Disconnect, then sign out of Bouncie at app.bouncie.com in the same browser. Connect again and sign in with the other account. Signing out first stops the old account from being used by mistake.